Grievance reports

We investigate grievances raised and conduct site visits as part of GAR’s commitment to ensuring responsible practices throughout our supply chain. These visits serve to assess and verify the situation on the ground as part of our grievance procedure. View our findings in the list and reports below.

Grievance list

Scroll or use the search function to find progress updates on grievances in the list below.

No Cache Group Reported Company Summary of Case Source Date cDate Status

Grievance site visit reports

View reports detailing GAR’s site visits and our remedial strategies below.

Field Visit Report re Grievance by LinkAR Borneo Against Hartono Plantation Indonesia in Kalimantan Barat
Executive Summary Report on Site Visit to PT Tandan Sawit Papua
Evaluation Report on Traceability Action Plan for PT. Tri Bakti Sarimas
GAR Grievance Handling involving PT Dian Anggara Persada (Kandis, Riau) and CNV, KSBSI and FKUI
GAR Site Visit Report re Grievance related to PT Global Sawit Semesta (GSS) and PT Samudera Sawit Nabati (SSN)
GAR Site Visit Report on Grievance involving PT Indo Sawit Perkasa
Executive Summary: Verification re Grievance against PT DRM / PT SKL
GAR site visit report at PT Dua Perkasa Lestari (PT DPL)
Executive Summary of field visit as part of grievance handling based on RAN Report on PT Laot Bangko
GAR Site Visit Report at PT Ensem Sawita dan PT Agra Bumi Niaga
Executive Summary of Field Visit Report to PT Prasetya Mitra Muda
GAR Site Visit Report at PT Surya Panen Subur-II
Executive Summary of Site Visit Report on COP Grievance against PT Fairco Agro Mandiri
Find out how we resolve a grievance with our suppliers from start to end – a case study with Eagle High Plantations here
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